When will the first beta ship?
We’re targeting early 2026. Join the waitlist to receive status updates and changelog drops.
Support
We’re in discovery, but you still get clear response windows. Email support@ardsaor.com and we’ll get back to you.
Hands-on help from the people designing and building the apps.
Attach links or screenshots—just strip out sensitive data first.
Hours & targets
- Hours: Monday–Friday, 09:00–18:00 GMT (ex. Irish public holidays).
- Pilot customers: First response within 1 business day.
- Discovery & general enquiries: First response within 3 business days.
What to include
- Product or idea you’re contacting us about.
- Steps to reproduce, including URLs or issue keys (no sensitive data).
- Expected vs. actual outcome.
- Any relevant screenshots (scrub personal data first).
Feature requests & interviews
Feature requests flow through the same inbox. If it’s a fit we’ll propose a discovery call or suggest alternatives. Want to join a future beta? Mention it.
During discovery
Everyone contacting us today is either in discovery or helping us shape the first launch. Here’s how we partner with you:
- Discovery interviews: 20–30 minute calls to map your workflow, tools, and desired outcomes.
- Shared notes: We recap pain points, proposed fixes, and experiments after each session.
- Pilot access: Early access to private Forge installs, with white-glove onboarding and rapid iteration.
FAQs
What does it cost?
Discovery and private pilots are free. Marketplace pricing will follow simple, per-user tiers.
What is Forge?
Forge is Atlassian’s cloud app platform. It keeps customer data inside Atlassian’s infrastructure and enforces fine-grained permissions.
Need something not covered here? Email support@ardsaor.com and we’ll point you in the right direction.