Solution

Govern AI tool access in Jira.

AI-heavy teams and regulated or sensitive-data organizations often already use Jira Service Management as the internal request layer. AI Clearance adds the missing access lifecycle: admins approve AI tools into a requestable catalog, employees request one user access grant for one approved tool, and reviewers track purpose, duration, expiry, fulfillment, and evidence.

Problems this solves

  • AI access approvals happen in chat, spreadsheets, or side-channel tickets.
  • Native JSM can handle a simple approval, but teams do not want to maintain the Assets schema, request fields, dashboards, expiry jobs, evidence exports, connector checks, and audit records themselves.
  • Security teams need request history without blocking every low-risk use case manually.
  • Admins need a clean distinction between catalog approval, which makes a tool requestable, and access approval, which grants one user timeboxed access.
  • Audit or management reviews need a clear record of approvals, grants, and exceptions.

Workflow

  1. 1

    Define requestable tools

    AI Clearance gives admins a catalog of approved tools, models, risk, defaults, and optional connector settings.

  2. 2

    Route one-user requests through JSM

    Employees request individual access to one approved AI tool for a stated purpose and duration.

  3. 3

    Decide and fulfill with evidence

    Approvers apply duration, approve or deny, and preserve the decision record. Connected tools can record whether the approved user was added, removed, or checked in the configured Okta or Entra group.

  4. 4

    Review access later

    Access Evidence can support periodic review and evidence export for broader access controls.

Recommended apps

AI Clearance screenshot from the Atlassian Marketplace listing showing approved AI tools, pending access requests, and governance log events in Jira.

AI tool access lifecycle

AI Clearance

Track AI requests, active grants, expiry reviews, and evidence in Jira Service Management.

Works with
Jira Cloud and Jira Service Management intake
Status
Available on Atlassian Marketplace for Jira Cloud
Access Evidence screenshot from the Atlassian Marketplace listing showing access review findings, reviewer decisions, and evidence pack workflows.

Access reviews and audit evidence

Access Evidence

Run Jira access reviews with remediation tracking and auditor-ready evidence packs.

Works with
Jira Cloud; review workflows can include Jira projects and Confluence spaces as documented
Status
Available on Atlassian Marketplace for Jira Cloud

FAQ

Is this AI monitoring?

No. This solution focuses on governing access requests, decisions, grants, expiry, and review evidence. It does not inspect prompts or prove runtime AI usage.

Can it connect to identity providers?

AI Clearance can optionally use connected mode for Okta or Microsoft Entra configured-group membership when configured by an administrator. IdP and app admins must make that group control the real app, license, role, or resource.

Which app should we start with?

Use AI Clearance when the immediate need is AI access intake and approval. Use Access Evidence when the immediate need is access review evidence and remediation tracking.