Buyer questions
Direct answers for buyers comparing native JSM, AI Clearance, and focused Jira cleanup apps.
Last updated: 2026-06-10
The native JSM way is to create an AI tool access request type, add approval steps, capture the tool, purpose, requester, and duration, and use automation or Assets for catalog and expiry follow-up.
Auditors ask four questions about AI tool access: who approved it and under what policy, when it expires, whether continued need was recertified, and whether actual access still matches the approval.
You can prove who approved ChatGPT, Copilot, or Claude access only if the approval record stays connected to the AI tool, requester, purpose, policy, grant, expiry, and later review evidence.
AI access recertification is the periodic re-review of whether a user still needs an approved AI tool grant.
Access drift happens when the identity-provider group says one thing and the approval record says another.
The EU AI Act does not prescribe a Jira ticket format for employee AI tool access, and this page is not legal advice.
The native way to clean up Jira saved filters is to inventory risky filters, contact owners, use admin ownership controls where available, and manually adjust sharing or ownership.