Privacy Policy

1. Overview

This Privacy Policy explains how ArdSaor ("we", "us") collects, uses, and shares information when you visit ardsaor.com (the "Site") or contact us. We will update this document before any Forge app begins processing Atlassian data.

2. What we collect

• Information you provide: Content of emails you send to ArdSaor, including metadata such as sender address, subject line, and timestamps.
• Operational logs: Our hosting provider supplies standard server logs (IP address, browser/user agent, date/time, referring URL). We do not set tracking cookies today.
• No sensitive data: Please avoid sending passwords, secrets, or special-category data. Delete any sensitive attachments before emailing us.

3. How we use information

• Responding to inquiries, discovery interviews, and support requests.
• Operating, securing, and improving the Site and planned Forge apps.
• Meeting legal obligations, including responding to lawful requests.

4. Legal bases (EEA/UK)

Where data-protection law applies, we rely on legitimate interests (running a safe, effective site and replying to messages) and, when applicable, consent that you provide by initiating contact.

5. Sharing

We do not sell personal information. We share data only to operate the Site, comply with law, protect rights, or complete a business transaction. Service providers (e.g., hosting, email) are bound by confidentiality and security commitments.

6. International transfers

ArdSaor operates from Ireland. If you email us from another region, your information may be processed in other jurisdictions where our infrastructure or vendors are located. We select providers with appropriate safeguards.

7. Data retention

We keep correspondence and server logs only as long as necessary to run the business, support discovery, and meet legal requirements. When no longer needed, we delete or anonymise the records.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing; to data portability; and to withdraw consent. Email privacy@ardsaor.com (routes to Andrew during discovery) to exercise these rights. We will verify requests and respond within the relevant timeframe.

9. Children

ArdSaor services are not directed to children under 13 (or the age required by local law). We do not knowingly collect information from children.

10. Security

We apply reasonable technical and organisational measures, including least-privilege access, encrypted storage, and audited dependencies. No method of transmission or storage is perfectly secure, so contact us immediately if you suspect a vulnerability.

11. Changes

We will update this Policy as our products evolve. The "Effective" badge shows the latest version. Significant changes will be highlighted on the Site and in the Trust page.

12. Contact

Email privacy questions to privacy@ardsaor.com.